Table of Contents

Part One

Chapter 1: The Wondrous and Perilous Properties of Data and Information in Organizations

Part Two

Chapter 2: The (Often Hidden) Costs of Poor Data and Information
Chapter 3: Assessing and Improving Data Quality

Part Three

Chapter 4: Making Better Decisions
Chapter 5: Bringing Data and Information to the Marketplace: Content Providers
Chapter 6: Bringing Data and Information to the Marketplace: Facilitators

Part Four

Chapter 7: Social Issues in the Management of Data and Information
Chapter 8: Evolving the Management System for Data and Information
Chapter 9: The Next One-Hundred Days

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