Table of Contents

Part One

Introduction
Chapter 1: The Wondrous and Perilous Properties of Data and Information in Organizations

Part Two
Chapter 2: The (Often Hidden) Costs of Poor Data and Information
Chapter 3: Assessing and Improving Data Quality

Part Three
Chapter 4: Making Better Decisions
Chapter 5: Bringing Data and Information to the Marketplace: Content Providers
Chapter 6: Bringing Data and Information to the Marketplace: Facilitators

Part Four
Chapter 7: Social Issues in the Management of Data and Information
Chapter 8: Evolving the Management System for Data and Information
Chapter 9: The Next One-Hundred Days